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Privacy policy

Last updated: [DATE]

Mystor respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and process personal information when you use the Mystor platform, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Mystor OÜ
Estonia
Email: [email protected]

2. Information We Collect

We collect only the information necessary to operate the platform. This may include:

  • Account information (name, email, login credentials)
  • Profile and creator information
  • Purchase history and access to guides
  • Usage data (such as viewing activity and interactions)
  • Technical data (IP address, device, browser)

3. Payments and Financial Data

Payments are processed by Stripe. Mystor does not store or process full payment card details or banking information.

Stripe may collect and process personal and financial information in accordance with its own privacy policy.

4. How We Use Personal Data

We use personal data to:

  • Provide and operate the Mystor platform
  • Process purchases and grant access to content
  • Enable creators to publish and sell guides
  • Communicate with users about their accounts
  • Improve platform functionality and user experience
  • Ensure security and prevent fraud or misuse
  • Comply with legal obligations

5. Legal Basis for Processing

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (platform operation, security, improvement)
  • User consent (e.g. analytics, cookies where required)

6. Cookies and Analytics

Mystor uses cookies and similar technologies to operate the platform and improve user experience.

Where required, analytics tools are used only with your consent. You may manage your preferences through the cookie consent banner.

7. Data Sharing

We do not sell personal data. We may share data with trusted service providers only where necessary, including:

  • Stripe (payments and payouts)
  • Cloudflare (content delivery and security)
  • Hosting and storage providers

8. International Data Transfers

Some service providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards are used in accordance with GDPR requirements.

9. Data Retention

Personal data is retained only as long as necessary to provide the platform, comply with legal obligations, resolve disputes, and enforce agreements.

10. Account Deletion

You may request deletion of your account. Some data may be retained where required for legal, tax, or security purposes.

11. Your Rights Under GDPR

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable
  • Lodge a complaint with a supervisory authority

12. Security

We implement reasonable technical and organizational measures to protect personal data. However, no system can be completely secure.

13. Changes to This Policy

Mystor may update this Privacy Policy from time to time. The most current version will always be available on this page.

14. Contact

If you have questions or wish to exercise your rights, contact:
[email protected]